Experiences

  • Implemented social media marketing strategies.
  • Managed self-storage facilities.
  • Helped inmates transition to life after release.
  • Taught elementary website development and marketing to sole proprietors.
  • Managed a volunteer call center.
  • Helped senior citizens obtain housing and services.
  • Wrote grants and landed government contracts for business and nonprofit organizations.
  • Coached two small business turnarounds.
  • Managed design and implementation of customer surveys and corporate report cards to track key indicators.
  • Co-managed $1.1M project start-up, hiring and training 45 employees in 90 days.
  • Developed several small businesses.
  • Facilitated process improvement teams and documented core business processes.
  • Created and managed cross-departmental teams to foster cooperation and improve key processes, including sales-production interface and inventory management.
  • Negotiated vendor partnerships to reduce inventory and improve order fulfillment, cutting replenishment in one area from 20-40 days to 24 hours.
  • Led team in reducing receivables from $1.1M to $167,000.
  • Established warranty management program.
  • Created and managed HR team responsible for staff expansion from 550 to 750 employees while cutting employee turnover in half two consecutive years.
  • Developed and supported decentralized HR services provided by production staff.
  • Supported sale of high-end projects by marketing HR competencies as a competitive advantage.
  • Increased gross revenue of one small business by approximately 75% in three years while holding expenses in check.
  • Developed and marketed innovative field-training program.
  • Book author and publisher.
  • Wrote business column for trade association journal.
  • Completed Land‑Use, Economic Development, Social Services, and Water Resources Management Plans.
  • Taught popular landscape workshop series and edited landscape text.
  • Developed customer and employee newsletters.
  • Presenter at “Experience Counts!” conference on “Creating Challenging Opportunities for Older Adult Volunteers.”
  • Presenter at annual state-wide quality conference.
  • Led volunteer/staff team in redesigning and expanding training offerings to build capacity in local nonprofit agencies.
  • Facilitated state-wide leadership focus groups and board decision-making around redesigning regional trade show.
  • Examiner for state quality award process.
  • Led annual National Volunteer Day project, coordinating multiple public and private organizations to refurbish and expand an elementary school butterfly garden.
  • Developed partnership between school district and volunteer center to reduce expenses through improved volunteer leadership.
  • Restructured and increased volunteer program from 700 to 1500 volunteers.
  • Co-founded Arts Council and expanded arts funding.
  • Founded a one-day arts festival attended by over 2000 visitors and helped lead creation of a July 4th celebration attended by over 4000 in its first year.
  • Improved customer satisfaction with volunteer-managed recreation activities as evidenced by membership survey.
  • Developed owner-built, passive solar adobe homes in an historic context for low-income families using public and private funding.
  • Supervised operation of adobe block manufacturing facility.
  • Reorganized Tribal structure as staff increased from 4 to 60.
  • Recommended policy, interpreted complex documents, and developed and explained political and development alternatives to Tribal Council.
  • Coordinated development of Tribal lands, including utilities, roads, fire protection, park complex, senior center, elderly housing, community greenhouse, lighted baseball diamond, ceremonial grounds, and Tribal office complex.