There’s got to be a better way. What is it? And how do we make the transition to that? This is loop that’s played inside my head my whole life.
My dad was an efficiency expert for a big utility in Chicago. From him I learned to see life around me as embedded systems and daisy-chained processes.
I use two ways to discern my way forward through continuous improvement of my work and life. Years of experimenting with change in different types and styles of business led me to study organizational development theory and practice – to take the best research and stories and adapt them to whatever challenge my organization faced. Trial and error. This is the grounded way.
I’ve also studied and practiced developing my intuition. It has always seemed to me that much of the information I need in the moment is available to me beyond the world of the our physical senses. Over time, I learned to access this unseen world for a truly amazing array of information. Getting “the rest of the story” makes a huge difference in daily decision-making.
I love meaningful conversations. Among my favorite conversations are deep engagements with business owners and leaders about their biggest challenges. I love listening for clues to identify root causes. Often these clues are encoded in the language in symbolic ways. I use my intuition to look for the juice in what I’m hearing.
And then I follow my leads to get to the core of the problem. That’s the diagnosis piece.
What leveraged action can be taken now to begin working down the trouble? This is the prescription piece. I look for a treatment that’s aimed at root causes at the same time it lessens direct symptoms. I understand that nearly all businesses do not have the capacity to make sweeping changes. What change can be made that will open the door to a healthier business?
I don’t like to stop there. I love staying with the implementation of the prescription so I can nurture its success. Part of my support is supporting you through implementation.
There are no words to describe the work I do and it’s difficult to describe the way I work so that it can be grasped fully.
I respect people who lead and manage businesses. This work deeply impacts employees and customers, suppliers and communities. I think the way we don’t support our business leaders is a big problem in our world today. I believe my greatest impact lies in helping business leaders deal with their deepest troubles so they can bring a stronger presence to their work.
We won’t know If we’re a good match until we meet and talk. That should take about an hour.